What counts as “a system connected with Warp”?+–
Every system Warp brings in and keeps alive. Your ERP is the first, and from there you pick from the catalog: e-commerce, HR, marketing, logistics, other databases or master spreadsheets. Each one you switch on counts as a connected system.
Do I have to pay to develop each integration?+–
No, and that's the difference from a traditional project. The catalog's 70-plus integrations are already built: switching one on needs no new infrastructure and no custom development. The only thing that changes is the monthly fee for the additional system Warp now brings — USD 250 per month. If you also want that new source reflected in your dashboards, that's done in a sprint: included while you're onboarding, and USD 650 once you've been with us a while. In an IT project, each of those connections would be a budget line and weeks of work.
What if we're more than 50 people?+–
Pro's 50 users comfortably cover most mid-sized companies. If you need more, we talk Enterprise, which also brings SSO and multi-company consolidation — what IT usually asks for once the operation reaches that size.
What are AI credits?+–
They measure use of the AI analyst, and only that. Looking at dashboards consumes nothing — you can open them as often as you like, with your whole team. Credits are spent by Wavy's analyses and scheduled routines, based on their depth. Plus includes 40 per month and Pro 100, and you can top up whenever you want in packs of 20 for USD 130. You also set consumption limits per user and per area, so the ceiling is yours before you start. Start has no credits because it has no AI: that plan is for seeing your business, not for asking it questions.
Does the platform carry our brand?+–
Yes, on every plan: your logo, your colors, your backgrounds and a customizable domain, so your team logs into a system that feels like the company's and not an external tool. It's not a high-tier extra: it comes from Start.
Who teaches my team to use this?+–
We do, at no charge. Every plan starts with initial training. From Pro you also get AI Sessions: weekly classes, unlimited and free, so your people learn to get the most out of the AI analyst as they use it. It's not reactive support, they're scheduled classes.
What does support include, and what doesn't it?+–
Support has three levels. Operational, level 1, is the unlimited one: if something breaks we fix it, with no ticket counting, on every plan. The other two come with support plans — functional, so your team knows how to use it, and evolutionary, so the platform changes with you. Your plan already includes part of each: initial training, weekly AI classes from Pro up, and the customization sprints (2 on Start, 4 on Plus, 8 on Pro). Beyond that it's contracted, and additional sprints cost USD 650. We'd rather say it here than in the fine print.
Does it really go live in one night?+–
Yes, for the ERPs we know inside out: SAP Business One, Softland, Odoo and Microsoft Dynamics. Warp already has solved the 70+ integrations a traditional project would build from scratch. You approve access today, the connection runs tonight and tomorrow your dashboards are there. Customization comes after, on top of a base that already works.
Are prices in USD, and is there an annual commitment?+–
Prices are in US dollars and the amount you see is the monthly amount, billed month to month with no lock-in. In Chile the same plans are priced in UF, so inflation never makes your plan more expensive on its own and neither side has to renegotiate every year.